Are products in the shop available for same-day delivery?
Yes. Many of our most popular products, including Holistic Choice foods, are available for free same-day delivery in the NC Triangle when you order by 9:00 a.m. Monday–Saturday.
Are the “Other Animals” products safe and vet-recommended?
We only carry products from trusted, reputable brands that meet our strict quality standards. Many of our small animal and bird foods are vet-approved or formulated to align with veterinary nutrition guidelines.
Are The Pet Pantry’s foods safe and tested?
Yes! Every batch is slow-cooked in small quantities to preserve nutrients and is rigorously tested for safety and nutrition. We’re proud of our spotless recall record
Are there extra fees for delivery or tipping drivers?
Nope—never! At The Pet Pantry, delivery is always free within our service zone, and we don’t believe in hidden fees. Our drivers are part of our team, not third-party contractors, so tipping is not expected. The best “tip” you can give is a smile (or a happy tail wag from your pet)!
At what age should I spay or neuter my dog or cat?
Most veterinarians recommend spaying or neutering pets around 6 months of age, but the ideal timing can vary depending on breed, size, and health. Always consult your vet to determine the best age for your pet.
Besides changing food, how else can I help my dog lose weight?
Pair proper nutrition with daily exercise like walks, play sessions, or swimming. Avoid high-calorie table scraps and choose healthy treats in moderation. Consistency is key to safe, steady weight loss.
Can I get both dog and cat food samples?
Yes. If you have multiple pets, you can request dog and cat food samples in the same order, making it easy to find the right fit for your whole family of pets.
Can I get free samples of cat food before committing?
Yes! We’re happy to deliver free cat food samples straight to your door, so you can see what your cat loves before committing to a bigger bag.
Can I get free samples of dog food before buying a full bag?
Yes! The Pet Pantry offers free dog food samples delivered to your door so you can test recipes and find the best fit for your dog’s taste and dietary needs.